Our IT strategy: building a solid foundation for the future

Spirotech has a clear ambition: to become and remain first choice for customers, partners, and employees alike. This is only possible with strong processes, further digitalization, reliable and secure systems, and a pleasant working environment. IT plays a crucial role in this — not only as a supporting function, but as a prerequisite for growth, quality, and innovation.

Until now, almost all IT responsibility around the network and the workplace has rested with Danny and Noah. They have done this with tremendous dedication and quality. But to be honest: it is no longer realistic to place all of these elements on the shoulders of just two people. The alternative — building a large internal IT team — would be costly, remain vulnerable, and hard to staff with scarce talent. That is why we have deliberately chosen a hybrid approach.

We will outsource a number of IT services to a specialized IT partner, while keeping strategic control and knowledge within Spirotech. This way we combine the best of two worlds: scale, continuity, and specialist expertise on one hand, and engagement, short lines of communication, and organizational knowledge on the other.

We would like to introduce everyone to SuitIT; here is a message from them:

Nice to meet you!

Good IT management is not only about technology, but certainly also about the people behind it. That is why we'd like to briefly introduce ourselves. Your IT management will soon be expanded with a team that, among other things, plays the bugle, raises compost worms, dives into the ocean, practices caving, and knows everything about perfume. And we are also quite driven and good at IT.

We are SuitIT. A team of about 30 colleagues, working from our office in the heart of Eindhoven. We will soon be managing IT together with your IT team, doing so as an extension of your organization. That means: knowing who you are, understanding what you need, and being available when it matters. Because good collaboration starts with knowing each other — not just which systems you use, but also who is behind those screens.

We are looking forward to it! See you soon!

SuitIT - the human touch in IT

What will you notice?

For you, this primarily means:

• 1 service desk with clear processes for all IT issues, changes, service requests such as a new laptop, and general questions.
• All workstations will need to be reinstalled with renewed and improved security.
• Actively secured workstations.
• After reinstallation of the workstation, you will have easier access to your laptop via face or fingerprint login.
• Always someone available who can help quickly.
• Thorough investigation of problems to prevent them in the future

More in the background and less visible:

• Active monitoring that automatically resolves problems on our systems.
• Enhanced active monitoring for vulnerabilities and viruses.
• Better cost management of our server environment.
• Being able to scale our environment “on the fly” when the business calls for it.
• Advanced backup and restore installation.
• Specialist expertise in the areas of network, server, and workstation.

And much more

The role of Danny and Noah

This step explicitly does not mean saying goodbye to our internal IT team. On the contrary.

• Noah will remain active onsite and fulfills a broad, customer-oriented role. He safeguards the quality of IT services, oversees smaller projects, and is the trusted point of contact within the organization. Stuck on something, or facing a complex situation? Then Noah is the one who helps connect the dots.
  
  
• Danny remains responsible for strategic direction, security, continuity, and quality. He keeps the IT partner sharp and works together on complex initiatives and improvements.

Together with the IT partner they form one team, with Spirotech always staying “in control”.

Step by step, we are building an IT foundation that fits Spirotech's ambitions — now and in the years ahead.