Submit a complaint

We’re sorry to hear that you’re not satisfied. At Spirotech, we take every complaint seriously and see it as an opportunity to improve. We aim to resolve your issue as quickly and fairly as possible.

If you would like to submit a complaint, we kindly ask that you provide as much relevant information as possible. This includes your contact details, company name, product information, and a clear description of the issue. Any additional documentation or photos can help us better understand the situation and speed up the process.

Please note that if you did not purchase the product directly from Spirotech, we recommend contacting the wholesaler or supplier from whom you purchased it first. They are best placed to support you and handle your request further.

If you purchased the product directly from Spirotech, or if further assistance is required, our team is, of course, here to help.

Once we receive your complaint, we will confirm receipt within [X] working days. Your case will then be carefully reviewed by our technical or customer support team. If needed, we may contact you for additional information. Based on our assessment, we will provide you with a clear response and work with you towards an appropriate solution. Throughout the process, we aim to keep communication transparent and ensure you are kept informed of any progress.